Returns & Exchanges
Effy Jewelry is committed to your satisfaction, offering a 30-day return policy for a full refund or exchange on all unworn, authentic fine jewelry. Items must be returned in their original condition with all security tags and packaging intact to ensure a seamless processing experience.
Initiate Your Return
Contact our customer service team or visit our online returns portal to obtain a Return Authorization Number (RA#) and a pre-paid shipping label.
Pack Securely
Place your jewelry in its original presentation box and secure it within a padded shipping carton, including all original certificates and documentation.
Ship to Effy
Affix the provided shipping label to your package and drop it off at any authorized carrier location, ensuring you retain a copy of the tracking receipt.
Inspection and Refund
Once received, our quality assurance team will inspect the item, and your refund will be processed to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing